Infinity Network

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Member details.

Infinity Network Member:
Richard Scandrett
Company Title:
Drain Doctor Plumbing & Drainage
Company Profile:

Dazzling service from the areas leading full service plumbing and drainage company - Wolverhampton, Dudley, Cannock, Bridgnorth & surrounding areas.

Why should Drain Doctor be your first choice?

  • You can call out our service technicians 24 hours a day 7 days a week
  • Your telephone call will be answered by a human being, never an answerphone
  • You will pay no extra charges for service visits outside normal working hours
  • We will keep in constant touch with you until the job is done
  • You will never have to pay a call-out charge
  • You see and agree the price before work is started
  • Your technician will be courteous, highly competent, and in uniform
  • The Drain Doctor vans carry stock to complete most jobs then and there
  • All work areas will be left clean and tidy
    When you call us, your problem will be solved quickly and professionally

Call Your Local Office Now

1 hour response for a FREE quote where possible

Freephone all areas – 0800 015 1452
Wolverhampton – 01902 488284
Dudley – 01384 848804
Cannock – 01543 409266
Bridgnorth – 01746 379266
Penkridge – 01785 318415
Bloxwich – 01922 438284

Contact Details:
Drain Doctor Plumbing & Drainage 10 Birch Lane Shelfield Walsall WS4 1AS
Tel:
08000 151452
Email:
Website:
www.draindoctorplumbers.co.uk

Further to our telephone conversation yesterday, I would like to say how grateful I was to Craig Murphy for clearing the drain at the property we rent.

Since Thursday we have had 2 plumbers and a local drain company assess the blockage and all left, stating that they could not resolve the problem. We were advised by the estate agents that we would need to wait until Monday for the problem to be resolved. As you can imagine with only one toilet in the property, I was a little upset.

Mr Murphy arrived at 11am (arranged through the out-of-hours service for Bairstow Eves), I explained the situation about the plumbers and drain company leaving advising that without an obvious manhole cover, the drain could not be cleared, his response was, “I will do my best for you and won’t leave you without a toilet”. I only wished that the others worked with this same attitude.

Mr Murphy explained everything what he could do to fix the problem and started work straight away. He tried without success to clear the drain from inside the bathroom, then went into the loft and tried again to clear the blockage from the top of the pipe. He came down from the loft, sweating buckets and advised that he still wasn’t going to give up. He then obtained authorisation to take up the block paving and dig down to the pipe. He explained everything that he was doing all the way through, which made me feel at ease and re-assured that the problem might finally be resolved. After five hours and some very messy work, Mr Murphy had cleared the drain and put everything back as he had found it.

I can’t praise your services and Mr Murphy’s knowledge and attitude to his work enough. Being able to compare your company to the three so called ‘experts’ who had previously been out over the last few days, it is clear to see just how efficient and professional Mr Murphy is and what an asset he must be to your company.

I am sorry that this is so lengthy, however, I cannot re-iterate enough, how impressed I was with the work. Nothing was too much trouble and the block paving was put back with meticulous detail (even whilst Mr Murphy was being hailed on). I will have no hesitation in telling everyone I know, just how good ‘Drain Doctor’ is and will certainly recommend your services in the future.

Please pass on my wholehearted thanks again to Mr Murphy for an excellent job. As I said before, I only wish that more people took the same pride in their work.

Please do not hesitate to contact me in the future should you require further recommendation.

Yours faithfully JH

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